Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to processing your order quickly and delivering it safely. Please review the details below to understand how our shipping process works.
Processing Time
Orders are processed within 7 business days (excluding weekends and holidays).
Processing times may be longer during peak seasons or holidays.
Shipping Time
Estimated delivery time is 7 – 15 business days.
Delivery time may be affected by weather, holidays, customs inspections, or carrier-related issues. While most orders arrive on time, exact delivery dates cannot be guaranteed.
Shipping Coverage
We currently ship to select locations.
Availability will be shown at checkout based on your delivery address.
Duties & Taxes
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Shipping Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays or undeliverable packages resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately.
We will work with the carrier to investigate and resolve the issue as quickly as possible.
Shipping Delays
Although we aim to meet our delivery timelines, delays caused by carriers or external factors may occur.
If significant delays arise, we will notify you as soon as possible.
Free Shipping
Any free shipping promotions will be clearly displayed on our website or during checkout. Eligibility terms may apply.
If you have any questions or need assistance with your order, please feel free to contact us — we’re here to help!
